Altify SMS Hub Features

Bulk SMS campaigns

Create campaigns, select contacts or groups, personalise messages, and send at scale from your dashboard.

✓ Campaign compose and recipient selection

✓ Personalisation with contact fields

✓ Scheduled sending when you need it

Individual and quick send

Send a single SMS or message selected contacts immediately from Compose — ideal for support, follow-ups, and urgent notices.

✓ Quick send to contacts or groups

✓ Approved Sender ID selection

✓ Message templates and merge tags

Contacts, groups, and imports

Maintain your phonebook, organise recipients into groups, and import Kenya-ready CSV or Excel files.

✓ Contact profiles with dial code support

✓ Groups for segmentation

✓ Sample CSV/XLSX for bulk upload

Wallet credits and usage tracking

Accounts are free to create. Purchase SMS credits via M-Pesa top-up and track usage from your wallet and reports.

✓ M-Pesa wallet top-up

✓ Per-SMS credit deduction

✓ Transaction and message reports

SMS API integration

Authenticate with an Access Key to send SMS, check balance, and list Sender IDs from your own applications.

✓ Single and bulk send endpoints

✓ Balance and Sender ID lookup

✓ Public API documentation

Customer notifications

Keep customers informed about account activity, service changes, and important updates.

Appointment reminders

Reduce no-shows for clinics, salons, and service businesses with timely SMS reminders.

Order and delivery updates

Share order confirmations and delivery status with shoppers and logistics customers.

Payment confirmations

Confirm successful payments and receipts after M-Pesa or other collections.

Marketing campaigns

Promote offers and announcements to opted-in contact lists and groups.

School announcements

Reach parents and staff with exam notices, closures, and event updates.

Staff communications

Coordinate teams with shift changes, alerts, and internal notices.

OTP and verification

Send one-time passwords and verification codes from Compose or via the API.

Service updates

Notify customers about outages, renewals, and support follow-ups.

Platform features